Service Uptime Guarantee in Shared Hosting
When you purchase a shared hosting plan from our company, we guarantee that your Internet sites are going to be functioning at least 99.9% of the time. We have basically got rid of the server downtime by using an advanced cloud hosting platform where separate sets of servers deal with each part of the overall service - files, databases, email messages, and so forth. In this way, should there be a problem with a server, the other machines included in the cluster shall simply take over and your websites will not be affected in any way. To avoid any infrastructure troubles, we additionally have diesel-powered backup generators and several independent Internet providers. Knowledgeable professionals keep tabs on the servers 24/7 to handle any software problems that may appear while hardware and software firewalls shall prevent DDoS attacks against the servers.
Service Uptime Guarantee in Semi-dedicated Hosting
Using our semi-dedicated server packages, you're going to take advantage of a 99.9% service uptime and you can now forget about any disruptions you may have experienced with other service providers. In contrast to the vast majority of hosting companies, we do not handle everything on one web server. As an alternative, each part of the hosting service, including the file storage, e-mails, databases, CP, stats, etc., has its own clusters of servers. If one server fails, the others will take over, so your internet sites will not be affected. Additionally we employ a revolutionary load-balancing platform that ensures the best performance of both our web servers and the websites accommodated on them. Several independent Internet providers and diesel powered generators are our backup in the event of an infrastructural problem, while a crew of expert administrators, that's available 24/7, keeps track of the system in case there are software difficulties. With our semi-dedicated hosting, your websites shall be working no matter what.
Service Uptime Guarantee in VPS
All of our Virtual Private Server plans include a 99.9% uptime warranty. The stability and availability of the service is guaranteed by redundant Internet providers and diesel backup generators. Additionally, we employ new hardware for the physical web servers in which the VPS accounts are set up to prevent any chance of hardware failure and every part has been tested substantially. The security of your information is guaranteed by employing enterprise-level hard disks working in RAID and the uptime warranty time includes all routine maintenance procedures, so your web sites are going to be functioning basically without any interruptions. Our expert professionals will resolve quickly any software issue that may show up, so even if there's an issue with a different virtual private server account on the physical web server, your VPS shall not be affected. The hosting server uptime is listed on our website and not concealed in our Terms of Service simply because we can keep our promise and provide an exceedingly reliable hosting service.
Service Uptime Guarantee in Dedicated Hosting
While we are unable to control what you do with your dedicated server, what offline software and / or script-driven apps you set up on it or how frequently you restart it, we can make certain that it will be accessible a minimum of 99.9% of the time. Your web server is going to be situated in our state-of-the-art facility at the heart of Chicago and its uptime and accessibility is going to be guaranteed by powerful diesel backup generators and a number of Internet providers, so no outages or other infrastructural difficulties will affect the proper work of your internet sites at any time. Our expert team of system administrators will ensure that if your server stops for some reason, it will be restarted quickly. To prevent any probability of failures, we'll give you a web server with new and extensively tested hardware components to ensure that all of your Internet sites will be up and running no matter what.