Help and Support Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Solution Warranty

  • Our customer help crew is on–line nonstop to respond to all your support questions. Each ticket you submit to us is going to be addressed within no more than sixty minutes. If your problem demands the aid of one of our administrators, we will send the ticket to the technician on shift and will notify you that the problem is under control.

  • Top quality support service

  • Qualified Technical Help And Support Service

  • Our customer assistance staff is going to be online for you 24x7x365 to to take care of all help request tickets that you send to us. We offer technical support for all the software programs that are installed in advance on your server. These include our custom produced Control Panel, the chosen Operating System plus the server administration panel (based on the VPS type).

  • Intuitive help center

  • A Descriptive Help Zone

  • Each section of the Control Panel that is included 100% free with your VPS features an internal articles base. You can find a selection of thorough how–to articles and reviews and a selection of step by step video guides that demonstrate all the important website management responsibilities. You can easy–access them by clicking on the Help or Video control keys in the upper right corner of each Control Panel section.